Car Rental Terms Policy

DRIVERS AGE

Minimum driver’s age is 23 years.

DRIVING LICENSE

Driver must have a valid driving license held for at least 12 months. Drivers who have drivers license issued outside EU, must have an International Driver’s License as well.

TRAFFIC FINES AND ADMINISTRATIVE SANCTIONS

Tickets and appended administrative sanctions resulting from any violation of the Greek Traffic law during rental period is solely the renter’s responsibility.

FUEL

Fuel is always paid by the renter who is obliged to return the car with the same fuel level as that at pick up.

RENTAL LENGTH

Minimum rental period is three (3) days.

TAXES

All rates include 24% VAT.

DELIVERY & COLLECTION

Free of charge delivery and collection to your hotel and Diagoras airport of Rhodes.

CHANGES TO RESERVATIONS

Otus Car allows you to make changes to a reservation by written request via email or contact form through our website.
No modification administration fee will be made for changes made as specified above.
Any change to a booking made as specified above will be recalculated based on the availability and prices at the time the change is made. This may be greater or lesser than the price originally booked. This applies to changes made to:
a. Pick up date and time.
b. Drop off time and date.
c. Vehicle group.

CANCELLATIONS

We offer free cancelation. Please notify us 48 hours prior.

CHANGES AT TIME OF PICK UP

If at the time of vehicle pick up you wish to rent a larger car or extend the rental period, you may do so, depending on availability. Additional rental cost will be applied for the specific model at the time of rental.

EARLY RETURN

Please note that we are unable to give a refund if you return the vehicle early.

LATE RETURN CHARGE

We reserve the right to make a Late Return Charge to compensate us for the costs incurred for the period until next booking”.

INSURANCE POLICY

Fully comprehensive insurance.
The insurance for third party (TPI) and the passengers cover up to 1 million euro.
Theft insurance with NO excess.
Fire Insurance with NO excess.

CDW (collision damage waiver) also included with excess up to 300 euro for all category groups. ( A, B, C, D, F) and 600 euro excess for category ( E and SUV)   

In the event of any accident you must immediately contact our office.

We provide also FDW with zero excess and liability. You may choose this at the check-out process for a small fee. 

INSURANCE EXCLUSIONS

The insurance doesn’t cover damages caused by driver being under the influence of alcohol or drugs.
The insurance doesn’t cover Loss or damage to the car key.
The insurance doesn’t cover tyres and underneath damages caused by driver being driving non asphalt streets.
In case you keep driving with the punctured and flat tyre far enough for the tyre to be damaged beyond repair, you will be charged for that tyre. .

If person driving the vehicle is not included in the Rental Agreement. 

Ferrying the car

It is not permitted.

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